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Looking to exchange or return?

We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your MERSEA order confirmation email or packing slip.

Got it? Then let’s get started!

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EXCHANGES

I'd like an exchange
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RETURNS

I'd like a refund
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QUALITY

I’d like to submit a claim for a damaged or defective item

OUR EXCHANGE & RETURN POLICY


We're happy to accept returns and exchanges on unworn items in their original condition (unwashed, tags attached).
Exchanges and returns for store credit are free and are honored for 30 days from the date of receipt.
Returns for refunds are honored for 30 days from the date of receipt and have a $7.99 shipping label fee.

 

HAVE MORE QUESTIONS?

We’re here to help!
Please email us with any questions you might have.
Email us: customerservice@mersea.com
Call us: 816.974.3115

 

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